Western Commercial Services invited me to present our quality control seminar Friday, September 26th. It was very well attended by almost all senior supervisory staff and all of the office staff. It was quite a crowd and they really want to dig into doing the proper procedures needed for quality control. I was in Toronto, Ontario, Canada with Pressure Kleen two week prior doing the same seminar with very positive results. I will also be doing the same quality control seminar at the IKECA meetings in November in St Louis. It explains how to do the picture documentation properly, proper job followup, and what is actually expected from both the crews and the management staff. I also stresses the importance of NOT ACCEPTING INACCESSIBLE AREAS AT ANY JOBS!! I think Las Vegas is in good hands. I am in Chicago this week doing the inspection seminar for a large insurance company that is looking at saving their customers premium money for getting their systems properly cleaned and documented. This could be a good thing for everyone. 2 more seminars are planned for next week including one for Doug Schullers group in Sarasota, Florida. We have a lot of companies across the country starting to seriously look at doing the job the right way and put a proper quality control program in place. Feel free to contact me if you want to do things the right way. This is not an advertisement as I do not charge for this, I simply want to change and dramatically improve the way kitchen exhaust cleaning companies are doing their jobs!! Lives may depend on it!!
Originally published October 10, 2008 on Tales of the Greaser.