Texas Heat

June 26, 2008 · Don Pfleiderer

It's not the heat that gets you in Texas, It's the darn humidity. Just spent the last week in Houston at the SW Food Expo. Diet time again!! If you remember the restaurants looking for good cleaners? Well they found one to do all their jobs for less than half the price of the other bids. We sent them the information and the reply was a simple "We have to re-evaluate and increase all of our bid prices as taking pictures will require a lot of extra time on the job" Hmmmm. [thinking about what they actually meant] Let's translate that statement to "We had no intention of cleaning the entire system and to actually remove all of the grease from the systems will require a lot of extra time we did not bid for" I wonder what all the other jobs they are doing look like? Never mind, I already know. Let's see about the extra time needed to verify the cleanings. It sure does take a lot of time and training to teach someone how to take a picture. Lets see now, point and press the button. Hmm- 1st grade education and about 1 second to actually perform the task. Ok-training done!! How much time extra to take pictures on a job. We figured it might take an additional 5 minutes for a complete set of 14-30 pictures that are needed. The trick is to think a little bit and take the pcitures while you are where they need to be taken right after you cleaned that section!! WOW- They sure need to change all the bids to pay for all that extra time on the job!! They must charge thousands of dollars per hour!! I am sure glad the resto of the world charges far less than that!! Another statement I was told at a trade show about taking pictures from a large National cleaning company executive "So, all of our staff have to be professional photographers now?" Hmmmmm, Translation: "We do not want anyone actually looking at our work. We do not want anyone holding us accountable as we have underbid our jobs to get the work. We had no intention of actually cleaning the complete system(s) to NFPA96 standards as we would loose money on the jobs" ITS OUR JOB TO COMPLETELY CLEAN THE SYSTEMS AND VERIFY THE COMPLETE JOB IS DONE!!! I guess there are still a lot of cleaners out there that just don't get it or don't care. Well, enough for my rant for the week. I had a great show in Texas and it tells me there are still a very large number of restaurants that actually do care about quality and getting the exhaust cleaning job done right. Don't ever let up on doing the job right each and every single time!!
Don

Originally published June 26, 2008 on Tales of the Greaser.

← SeminarsExcuses from a company for not doing the job right!! →

← All Tales of the Greaser posts

Questions About Your Exhaust System?

Talk to the team that has set the standard for kitchen exhaust cleaning since 1971.

☎ 1-800-325-8476 Contact Us